Frequently asked questions
Everything you need to know about NexoFlow. Can't find the answer you're looking for? Email us and we'll get back to you.
Getting started
What is NexoFlow?+
NexoFlow is a content operations platform. It connects your WordPress sites, social accounts, and headless frontends into a single workspace where you can draft, schedule, and publish content - with AI assistance built in.
Do I need a credit card to sign up?+
No. The Free plan is completely free with no credit card required. You only need payment details when upgrading to Pro.
How long does it take to connect my first channel?+
Under 5 minutes. Connect a WordPress site or social account via OAuth, and you're ready to publish. Our quick-start guide walks you through each step.
Can I use NexoFlow for a single brand/site?+
Absolutely. NexoFlow works well for solo creators and single-brand publishers. Org features scale up for teams when you need them.
Channels and connections
Which channels does NexoFlow support?+
WordPress (self-hosted and .com), the NexoFlow Content API (for headless frontends), Instagram, LinkedIn, X/Twitter, TikTok, YouTube, Facebook, Pinterest, and Google Business.
Can I connect multiple WordPress sites?+
Yes. Pro plans support unlimited channel connections, including multiple WordPress installs. Each site is connected via the NexoFlow WordPress plugin.
What is the Content API?+
The Content API is a typed REST API that lets you fetch NexoFlow-published content into any frontend - Next.js, Astro, SvelteKit, React Native, or anything that can make an HTTP request. It turns NexoFlow into a headless CMS backend.
AI assistant
How does the AI assistant work?+
The AI assistant is built directly into the Draft Studio. You can generate full drafts, rewrite sections, adapt tone, summarize, or create channel-specific variants - all without leaving your workflow.
Do I need to bring my own API keys?+
No. NexoFlow manages AI infrastructure on your behalf. Your plan includes AI credits ready to use - no external accounts, no API key setup, no surprise bills from third-party providers.
What counts as an AI credit?+
Credits are consumed when you use AI features - generating a draft, rewriting a section, or creating channel variants. The Free plan includes a limited credit allocation. Pro plans include a generous monthly pool shared across your org.
Teams and organizations
What is an organization?+
An organization is a shared workspace. It has its own channel connections, AI credit pool, and member roster. Admins manage the org; members create and publish content.
What's the difference between Admin and Member?+
Admins see billing, AI credit usage, member activity reports, and org settings. They can invite and remove members. Members can create projects, write drafts, use the AI assistant, and publish to any connected channel - but can't access billing or admin settings.
How many members can I invite?+
The Free plan is for solo use. Pro plans support unlimited members at no extra per-seat cost.
Billing and pricing
What's included in the Free plan?+
1 organization, up to 3 channel connections, 10 drafts per month, Content API access, and a limited AI credit allocation. No credit card required.
Can I cancel Pro at any time?+
Yes. Cancel anytime from your billing settings. You'll keep Pro access until the end of your billing period.
Do you offer custom pricing for larger teams?+
Yes. Get in touch at [email protected] and we'll scope out a Custom plan with higher limits, multi-org support, SLA, and custom invoicing.
Still have questions?
We respond to every email, usually within a few hours. No bots, no ticket queues.