# Brand knowledge- what NexoFlow learns your business from Source: https://nexoflow.ai/brand-knowledge Learns a business from its website, uploaded PDFs, Google Drive folders and transcribed recordings, then grounds every draft in that material. ## What it is Point NexoFlow at your website, your PDFs, your Drive folder, even a YouTube video. It learns how you actually talk about what you do, and writes from that. The difference between usable AI content and obvious AI content is context. Instead of a tone dropdown, NexoFlow reads your existing material - your site, your brochures, your recorded walkthrough- and writes from what's already yours. websites · PDFs · Word docs · YouTube · audio · video · Google Drive ## Feed it, then it stays fed 1. Scan your website- NexoFlow crawls your site and can autofill the brand profile straight from it- services, positioning, the language you already use. 2. Add the rest of your material- PDFs, Word documents, URLs, YouTube videos, audio, and images. Or connect a Google Drive folder and let it sync. 3. Every draft uses it- From then on, generated content draws on your own material rather than a generic model's assumptions about your industry. ## What people feed it - Their own website- The fastest start. A crawl of your existing site teaches NexoFlow your services and voice in one step. - The service brochure nobody reads- PDFs and Word documents hold the detail that never made it onto the website. Upload them and it becomes usable. - A recorded walkthrough- YouTube videos, audio files, and video uploads become text NexoFlow can write from- useful when your best explanation was spoken, not written. - A shared Drive folder- Connect a Google Drive folder and its documents sync in, so the knowledge base tracks what the team is already maintaining. ## Your material, handled carefully Knowledge is only useful if you can see what went in and take it back out. - It won't rewrite what you have- New drafts are checked against your existing content for near-duplicates, so you don't publish the same article twice under a new title. - Every source is listed- The knowledge base is an explicit list you can inspect- what's in it, what processed cleanly, what failed. - Remove a source anytime- Delete a document and it stops informing your content. Nothing is permanently absorbed into a model. - Failures retry on their own- A source that fails to process is retried on a schedule rather than sitting silently broken in the list. - Per project, never pooled- Each project has its own knowledge base. One client's material cannot leak into another client's content. - It degrades rather than stalls- If the embedding service has a wobble, NexoFlow backs off and keeps working instead of failing every generation behind it. Not used to train anything: Your documents and website content are read so NexoFlow can write for your business, and stored against your project so you can remove them. They are not used to train a shared model, and one project's knowledge is never visible to another. The Security page covers storage and handling in full. ## Eight ways in- What you can add - url- Any page, or a crawl of your whole site - pdf- Brochures, guides, spec sheets - docx- Word documents from the team - youtube- A video's spoken content, as text - audio / video- Recordings and uploads, transcribed - drive_file- Synced from a Google Drive folder ## Eight ways in- What it improves - brand profile- Autofilled from your own website - website posts- Written in your established voice - social copy- Accurate about what you actually offer - duplicate check- Stops near-identical articles shipping - autopilot topics- On-brand subjects, not generic ones - workspace answers- Grounded in your material ## Common questions What's the fastest way to get started? Sync your website. A crawl gives NexoFlow your services, positioning, and existing voice in a single step, and it can autofill the brand profile from what it finds. What file types can I upload? PDFs, Word documents, images, audio, and video, plus URLs and YouTube links. Audio and video are transcribed so their spoken content becomes usable text. How does it stop writing the same post twice? Before a draft is accepted it's compared against your existing content, and near-identical matches are caught. The threshold is deliberately strict, so it flags genuine duplicates rather than two posts that merely share a topic. Can I connect Google Drive? Yes. Connect a folder and its documents sync into the project's knowledge base, so the material the team already maintains stays current in NexoFlow. Is knowledge shared between my clients' projects? No. Every project has its own separate knowledge base. Material added to one project is never used to generate content for another. What if a document fails to process? It's listed with its status, and retried automatically on a schedule. You can also reprocess or remove it yourself.